Vacancies at City Bouldering
We’re obsessed with creating spaces and experiences that our community can come together and feel totally at home, because it’s in these states that we are able to perform at our best, break outside our comfort zones and have fun whilst doing it.
Are you keen to work as part of our fantastic team at City Bouldering? If so, check out our current list of vacancies below.
The Role
An exciting role at City Bouldering aimed to get more people into climbing, build a community and spread the joy of climbing. The role can be either part time or full time depending on experience level.
Our Head Coach will be responsible for creating an atmosphere where customers can have fun, relax, meet new friends and old, and improve their fitness in an inclusive climbing environment, underpinned by the highest standards of safety, customer service and positive team engagement. Experience and passion for coaching children and youth would be a bonus.
You will work across both our Westfield and Aldgate locations, and soon at a third site too! The locations have different markets and offerings, so we’re looking for a coach who can lead across both:
- Westfield has a strong kids offering and you will be responsible for growing our youth programs as well as the beginners climbing courses.
- Aldgate coaching will be mainly focused on the adult market and helping people along their climbing journey in a social, friendly environment.
Currently we offer children's parties, introductions to climbing, family taster sessions, schools groups, NICAS, adult improver sessions along with tailored training packages.
We already have a number of in-house trained instructors that are eager to learn and the role would be heavily based around helping develop and motivate our coaching team.
The Person
The ideal candidate is an experienced and qualified climbing coach, with a positive attitude and a number of years experience in the climbing and coaching industry. We are looking for someone with experience and passion for youth and child coaching, as this is where the majority of our existing offering is focused.
Benefits
- Competitive Package
- Support through training and development goals
- Flexible working hours
- Free use of the climbing gym and facilities
How to apply
Please email your CV and include a covering letter/email to richard@citybouldering.co.uk or admin@citybouldering.co.uk. We look forward to hearing from you!
Duty Manager
We’re looking for Duty Managers to join our team at Aldgate! The ideal candidate has a passion for climbing, has experience working in a fast-paced customer facing role, and wants to build a career here at City Bouldering. Full training will be given, but relevant experience and qualifications are preferable.
The job will include a mixture of reception work, cleaning, coaching, and much more. You will be responsible for delegating to Team Members, and must be comfortable leading a small team. The shifts will consist of a mixture of opening shifts, closing shifts, and weekend shifts; you must be able to get to Aldgate by 6:15am, and be able to get home after 11pm. You will report directly to the Assistant Manager and Center Manager.
We are passionate about supporting our team and their professional development, and are looking for people interested in pursuing careers in the climbing industry. As a new and growing company we have lots of opportunities for development, and want to offer this opportunity to someone who cares about our amazing community here at Aldgate.
Responsibilities of all staff:
- Reception work, including registering customers, responding to any enquiries, and making coffee
- Retail work, including selling shoes and advising customers
- Roaming the centre to ensure the safety of all customers
- Running Introduction classes, kids sessions, and coaching
- Cleaning & ensuring the cleanliness of the gym is maintained to a high standard
Essential Skills:
- Passionate about climbing
- An outgoing and vibrant personality
- Excellent customer service skills
- Good computer literacy
- Able to communicate clearly and politely, both verbally and in writing
- A desire to work hard and become part of our team
- Ability to use initiative and solve problems
Desirable Skills:
- Experience working in the climbing industry
- Relevant qualifications: Emergency First Aid at Work, CWI, Foundation Coach, BMC FUNdamentals, and more
- Experience working in a fast paced environment
Our offer:
- £12.50p/h + holiday pay
- Fun and supportive working environment
- Free climbing!
- Industry standard holiday and pension contributions
We have a full training program, so if you think you have the right energy but not enough experience apply anyway!
Hours and Location
We’re looking for both full time (30-40 hours p/w) and part time (15-25 hours p/w) Duty Managers for our Aldgate gym. Please state in your application which role you’re interested in.
How to apply
Please email your CV to aldgate@citybouldering.co.uk, along with a short introduction, and a description of why you’re applying for the role and why you’d be a good fit here. We look forward to seeing your application!
We are looking for part-times and or zero-hour to work over the weekend. Although some experience in the leisure/climbing industry is preferred, we are willing to provide training to the right people. You will be trained across all activities and departments. You will report directly to, and have support from, the Duty Managers on shift.
We are passionate about supporting our team and their professional development, and are looking for people interested in pursuing careers in the climbing industry. As a new and growing company we have lots of opportunities for development.
Responsibilities of the member of staff
- Ensuring the safety of all customers and maintaining the centre's facilities.
- Attending reception, making coffee, and roaming the centre.
- Running the Escape Room Experience.
- Run beginner level sessions and fun wall parties
Essential Skills
- An outgoing and vibrant personality
- Passionate about climbing
- Excellent customer service skills
- Computer literate
- Able to communicate clearly and politely, both verbally and in writing
- A desire to work hard and become part of our team
- Ability to use initiative and solve problems
- Must be ok working with kids
- Must be ok working weekends
Desirable Skills
- Experience of working in the climbing industry, ideally with Auto Belays
- Experience of delivering NICAS or NIBAS sessions
- Personal climbing experience
- Experience working in a leisure facility or retail First Aid Qualification
- Events Management Experience
- Social Media/Marketing
- Yoga Teaching, Personal Training
Our offer:
- £10.85p/h + holiday pay
- Being part of something very exciting from the very start!
- Fully funded training and qualifications
- Fun and supportive working environment
- Industry standard holidays and pension contributions
- Free climbing across many centres in London & coffee at work (of course!)
- We have a full training program, so if you think you have the right energy but not enough experience apply anyway!
Hours and Location
We operate a flexible agreement. The position will be c.15-20h over the weekend and Bank Holiday (less hours a week is also a possibiity). It will be based at Westfield White City, W12 7GF.
How to apply
Please email your CV and include a covering letter/email to minnie@citybouldering.co.uk